Returns & Exchanges
At FIGS, we want you to be 100% satisfied with your medical apparel. If you aren't feeling the fit, we offer free returns and exchanges on all unwashed and unworn items within 30 days of purchase.
Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Choose Your Option
Select the items you wish to return or exchange and indicate the reason; you can opt for a refund to your original payment method or a store credit.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging with all tags attached.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy while we process your return at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing